Privacy Policy

Last updated: 24.01.2021

1. Introduction

Welcome to BDshop! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online shopping services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Registration and Account Information: When you create an account, we collect your name, email address, password, and phone number. This information helps us identify you, provide personalized services, and communicate with you.
• Purchase Information: When you place an order, we collect details such as the items you purchase, payment information (including credit/debit card details, payment method used, and billing address), and shipping address. This is necessary to process your order, arrange delivery, and handle any returns or exchanges.
• Profile Information: You may choose to provide additional information in your profile, such as your gender, date of birth, and preferences. This helps us offer more relevant product recommendations and a better shopping experience.
• Communication Information: If you contact us via email, phone, live chat, or social media, we will collect the content of your communication, your contact details, and any other information you provide to help us respond to your inquiries or resolve issues.

2.2 Information Automatically Collected

• Log Data: When you visit our website or use our mobile app, our servers automatically record certain information. This includes your IP address, browser type, device type, operating system, referring URL, pages visited, the time and date of your visit, and the actions you take on our platform (such as clicks, searches, and product views). This data helps us analyze trends, improve our services, and enhance security.
• Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities. Cookies are small text files that are placed on your device. They help us remember your preferences, improve your shopping experience, and analyze how users interact with our website. You can manage your cookie settings through your browser, but some features of our services may not function properly if you disable cookies.
• Device Information: We may collect information about the device you use to access our services, such as the device’s unique identifier, mobile network information, and device settings. This helps us provide a seamless experience across different devices and troubleshoot any technical issues.

3. How We Use Your Information

• Provide and Improve Services: We use your information to process your orders, deliver products, provide customer support, and improve the functionality and usability of our website and app.
• Personalize Your Experience: We analyze your browsing and purchase history, preferences, and other information to offer personalized product recommendations, customized content, and targeted promotions.
• Communication: We may send you emails, text messages, push notifications, or other communications regarding your orders, account information, new products, special offers, and updates to our services. You can opt out of marketing communications at any time.
• Security and Fraud Prevention: We use your information to protect our services, detect and prevent fraud, and ensure the security of your account and transactions. This may involve verifying your identity, analyzing patterns of use, and monitoring for suspicious activities.
• Research and Analytics: We use your information for research and analytics purposes to understand user behavior, market trends, and to evaluate and improve the effectiveness of our marketing and promotional efforts.

4. Sharing Your Information

4.1 Third – Party Service Providers

We may share your information with third – party service providers who assist us in operating our business, providing services to you, or performing functions on our behalf. These may include payment processors, shipping companies, logistics providers, customer support services, analytics firms, and marketing partners. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

4.2 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transfer, your information may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your information is protected in accordance with applicable laws.

4.3 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or government request. This may include responding to subpoenas, court orders, or other legal obligations. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights

• Access and Review: You have the right to access the personal information we hold about you. You can log in to your account to view and update your information. You can also contact us to request a copy of your personal information.
• Correction: If you believe that the information we have about you is inaccurate or incomplete, you can request that we correct or update it.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions. Please note that if you delete your account, we may still retain certain information for legal, accounting, or security purposes.
• Opt – Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or messages we send you.
• Portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine – readable format, where technically feasible.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry – standard security technologies and procedures, such as encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. International Transfers

Your information may be transferred to and processed in countries other than the country where you are located. These countries may have different data protection laws than your home country. When we transfer your information internationally, we will take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. The updated policy will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this policy, we may notify you by email or through other means, depending on the nature of the change.